Shipping policy
Processing Time
All orders are processed within 1–2 business days.
During peak periods (festive seasons, sales, or high demand), processing times may be slightly longer.
Delivery Time
Orders are typically delivered within 3–7 business days, depending on your location.
Delays may occur due to external factors such as weather conditions, courier issues, or high order volumes.
Shipping Charges
Shipping charges (if applicable) will be calculated and displayed at checkout.
Order Tracking
Once your order is shipped, you will receive a tracking link via email/SMS to monitor your shipment in real time.
Delivery Attempts
Our courier partners will make multiple delivery attempts. If the delivery fails due to unavailability or incorrect address, the order may be returned to us.
Incorrect Address / Contact Details
Please ensure all shipping details are accurate. We are not responsible for delays or failed deliveries due to incorrect information provided by the customer.
Non-Serviceable Areas
If your location is not serviceable by our courier partners, we will inform you and process a credit note or cancellation accordingly.
Delays Beyond Our Control
While we aim for timely delivery, we are not liable for delays caused by courier partners, natural events, or unforeseen circumstances.